Privacy Policy
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Privacy policy
This privacy policy governs how Exotic Rent A Car collects, processes and uses the data provided by car renters. We are committed to protecting your information and data. We believe that all the customers of Exotic Rent A Car must know how we collect and use the information that they share with us. Please note that the information collected by us is used only for some specific purposes. In this policy, “we”, “our”, or “website”, refers to the Exotic Rent A Car.
Information collected by us from the user
When the user browses through our website, we collect some information that helps us to improve our service, marketing, and customer service. We are eager to learn more about the customers because improving the service quality is our top priority. Different types of data is collected by us includes:
- IP address
- Browser name
- The duration for which users browsed the website
- The device that was used for browsing the website
- The operating system
Personal information
Exotic Rent A Car collects and receives some personal information from the user to operate the service and also for marketing of the business. You are supposed to share some information while ordering for our services. Some specific personal details have to be shared, such as:
- Name
- Contact number
- Address
- Email address
- Delivery address
- Credit card details
- Legal documents
We need information in order to smoothly operate our business. We need data such as name, phone number, email address to offer you optional features such as call back service.
Credit card details
Most car renters use credit cards while making payments. We make use of 3rd party gateway providers for integrating the credit card system into our businesses. After you pay for booking our service, the card details and payment are processed by the 3rd party and not directly by the Exotic Rent A Car. However, we assure you that the credit card details of the car renters are completely secure. We take several steps and ensure that the payment processing is conducted safely. We do not share, sell or trade any data or information that has been collected from the clients. However, Exotic Rent A Car is not responsible for loss of data, money or leakage of card details.
How do we secure the data or information that has been collected from the users?
Exotic Rent A Car has taken all precautionary measures to protect the data and information of the clients. We leave no stone unturned to ensure that the data is not accessible to outsiders. It is impossible for unauthorized people to tamper with or destroy data. We have installed several physical and electronic barriers to protect valuable data. The sensitive data is protected by a firewall as well. However, it is important to note that sharing the data over the Internet is never risk-free.
How do we process the information provided by the customers?
The name of the customer is used for reference. The phone number of the user is used for contacting the user at the time of delivery and is stored for future use. The address is used for delivering the luxury car to the user’s location. The users are supposed to give some legal documents to the luxury car rental service. Email is used by us for delivering newsletters and promotions to the customers. Credit card details are used for processing the booking payment.
Cookies
Exotic Rent A Car uses cookies to identify the users. The cookies are small files placed on the device of the users when they browse through our website. With the help of cookies, it becomes easy to learn more about the preferences of the users. With the help of cookies, we improve our business and marketing strategies. It becomes easy for Exotic Rent A Car to track the activities of the users and show them suggested cars. You can accept or deny the cookies as per your wish, but please note that after denying the cookies some webpages and applications are inaccessible.
Disclosure of the data
In a specific scenario, Exotic Rent A Car can disclose your information to 3rd parties. If there are legal and security issues, then we can disclose the information. It is important to note that we do not sell, share or trade the data. However, if there is any legal compulsion, court order or any type of emergency, some type of information is shared with outsiders. Debit and credit card details are not shared with outsiders. If some necessary investigation is being carried out, we can disclose the information. In some cases, data is disclosed to protect the interest of the public.
Retention of the data
Exotic Rent A Car can retain the data and information unless and until there is some genuine requirement. Some information and data is stored in our backup archives. When the data is no longer required, we isolate or delete the data.
Minors
Minors are not supposed to use the service of Exotic Rent A Car. Our team never collects data or any personally identifiable information from the minors. In case your child has accidentally shared any information or personal data, please immediately inform the team of Exotic Rent A Car. Our team will immediately take the necessary steps and all that data or information will be permanently deleted from the records.
Acceptance and changes
If you do not accept the terms and conditions mentioned in this privacy policy, please do not request for our services. Exotic Rent A Car reserves the right to change this privacy policy as per the situation. If any changes are made, the users are informed about it. The changes are applicable to all users as soon as they are updated on the website. If you continuously browse through the website of Exotic Rent A Car, it will be assumed that you have accepted this privacy policy.
Contact us
If you have any recommendations, complaints or queries about this privacy policy, please contact us. We have a friendly and courteous team that can answer all your questions as well as queries.